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Existing Customers empty
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Support forum for customers who have purchased this product. Archive only, no new post can be added.

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TOPIC: Existing Customers empty

Existing Customers empty 10 years, 5 months ago #41578

Hi,

We are using Joomla 2.5 / VM 2.0.22b and we recently installed VM Invoice. Whenever I create a new order and go to enter the customer name I begin typing the customer name but no names appear. This field remains empty and it never auto-populate as should. Please advise.

Thanks!
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Re: Existing Customers empty 10 years, 1 month ago #43050

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

More information would be needed to find the cause of this problem. Please use the developer tools in Chrome or Firefox to check the AJAX requests sent when you type in the field and their responses to see if there's any error reported.
You can also contact us on e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it with access credentials to your website so we can check it ourselves.
ARTIO Support Team
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