Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Installation Error
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Installation Error

Installation Error 12 years, 1 month ago #28417

  • LisaS
  • OFFLINE
  • Posts: 22
Hi there I just bougt your VM invoice center but i always get this error when installing:

JInstaller::install: SQL-Fehler DB function failed with error number 1054
Unknown column 'template_body' in 'field list' SQL=UPDATE `jos_vminvoice_config` SET `template_body` = IF(`template_body` IS NULL, '

{start_note}
{billing_address}
{shipping_address}

{invoice_cpt} {invoice_number}
{invoice_date_cpt}: {invoice_date}
{taxable_payment_date_cpt}: {taxable_payment_date}
{maturity_date_cpt}: {maturity_date}
{shipping_date_cpt}: {shipping_date}
{payment_type_cpt}: {payment_type}
{variable_symbol_cpt}: {variable_symbol}
{finnish_index_number_cpt}: {finnish_index_number}
{customer_number_cpt}: {customer_number}
{shopper_group_cpt}: {shopper_group}
{items}
{customer_note_cpt}: {customer_note}
{end_note}
{extra_fields}', `template_body`) WHERE id=1;
SQL =

UPDATE `jos_vminvoice_config` SET `template_body` = IF(`template_body` IS NULL, '

{start_note}
{billing_address}
{shipping_address}

{invoice_cpt} {invoice_number}
{invoice_date_cpt}: {invoice_date}
{taxable_payment_date_cpt}: {taxable_payment_date}
{maturity_date_cpt}: {maturity_date}
{shipping_date_cpt}: {shipping_date}
{payment_type_cpt}: {payment_type}
{variable_symbol_cpt}: {variable_symbol}
{finnish_index_number_cpt}: {finnish_index_number}
{customer_number_cpt}: {customer_number}
{shopper_group_cpt}: {shopper_group}
{items}
{customer_note_cpt}: {customer_note}
{end_note}
{extra_fields}', `template_body`) WHERE id=1;

Komponenten Installieren: SQL-Fehler! Fehlende oder nicht lesbare SQL-Datei. DB function failed with error number 1054
Unknown column 'template_body' in 'field list' SQL=UPDATE `jos_vminvoice_config` SET `template_body` = IF(`template_body` IS NULL, '

{start_note}
{billing_address}
{shipping_address}

{invoice_cpt} {invoice_number}
{invoice_date_cpt}: {invoice_date}
{taxable_payment_date_cpt}: {taxable_payment_date}
{maturity_date_cpt}: {maturity_date}
{shipping_date_cpt}: {shipping_date}
{payment_type_cpt}: {payment_type}
{variable_symbol_cpt}: {variable_symbol}
{finnish_index_number_cpt}: {finnish_index_number}
{customer_number_cpt}: {customer_number}
{shopper_group_cpt}: {shopper_group}
{items}
{customer_note_cpt}: {customer_note}
{end_note}
{extra_fields}', `template_body`) WHERE id=1;
SQL =

UPDATE `jos_vminvoice_config` SET `template_body` = IF(`template_body` IS NULL, '

{start_note}
{billing_address}
{shipping_address}

{invoice_cpt} {invoice_number}
{invoice_date_cpt}: {invoice_date}
{taxable_payment_date_cpt}: {taxable_payment_date}
{maturity_date_cpt}: {maturity_date}
{shipping_date_cpt}: {shipping_date}
{payment_type_cpt}: {payment_type}
{variable_symbol_cpt}: {variable_symbol}
{finnish_index_number_cpt}: {finnish_index_number}
{customer_number_cpt}: {customer_number}
{shopper_group_cpt}: {shopper_group}
{items}
{customer_note_cpt}: {customer_note}
{end_note}
{extra_fields}', `template_body`) WHERE id=1;

where is the fault? can you please help me find it?

I worked with the ENY version without any Problems?

kind regards
Lisa Seiler

I work with joomla 1.5.23 und VM 1.1.9
Last Edit: 12 years, 1 month ago by LisaS. Reason: Joomla and VM version
The topic has been locked.

Re: Installation Error 12 years, 1 month ago #28440

  • pama
  • OFFLINE
  • Posts: 489
Hello. Probably that are remains of old VM Invoice installation. Please, delete all tables starting with jos_vminvoice_ from database.
ARTIO Support Team
The topic has been locked.

Re: Installation Error 12 years, 1 month ago #28443

  • LisaS
  • OFFLINE
  • Posts: 22
Thank you I tired so much Yesterday .. and then I tested it with my second joomla site (there never was any VM invoice on it) and it worked (I deleted it then because i would need a second lizenence for that, do I ?) .. so i think your guess is the right. how can I search for these tables starting with jos_vminvoice? Im sorry but where do I habe to search them ? Hope my english is ok for you. Thank you for your quick response.
The topic has been locked.

Re: Installation Error 12 years, 1 month ago #28448

  • pama
  • OFFLINE
  • Posts: 489
Do you have access to your phpMyAdmin? If not, you na write to your webserver provider and ask him for phpMyAdmin access or delete that tables for you (prefix jos_ can be different, but table names have vminvoice in them)

P.S. You can use 1 VM Invoice license on 2 sites you entered upon order: www.artio.net/e-shop/joomla-extensions/vm-invoice
ARTIO Support Team
The topic has been locked.

Re: Installation Error 12 years, 1 month ago #28453

  • LisaS
  • OFFLINE
  • Posts: 22
Hey There
Thank you so much !!! I deleted the them in phpmyadmin and now it works without any problems.
Your Support is great, im happy I bought your VM invoice !!!

Thanks again !
Kind regards
Lisa
The topic has been locked.
  • Page:
  • 1
User Login Empty