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Invoice does not contain any items (products)
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TOPIC: Invoice does not contain any items (products)

Re: Invoice does not contain any items (products) 11 years, 10 months ago #31340

  • media
  • OFFLINE
  • Media-Service-Essen
  • Posts: 13
Hello,

i tried the steps you advised. Result ist still the same. Even if i disable the Editor, the items do not appear into the Invoice.
Media-Service-Essen, Online & Offline Services. Visit me on www.media-service-essen.de
Last Edit: 11 years, 10 months ago by media.
The topic has been locked.

Re: Invoice does not contain any items (products) 11 years, 10 months ago #31365

  • pama
  • OFFLINE
  • Posts: 489
Hello. Can you try also
Disable "Use HTML Tidy" in General Config.

Than, you have to get rid of the

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body>

</body>
</html>

part.
Disiable editors (or switch to default tinyMCE) and check if there is no part in HTML code of template (you will need to swtich to HTML view). Or you can click Restore tempalte back to original.

After that, when turning on debug mode, that part is still there?
ARTIO Support Team
Last Edit: 11 years, 10 months ago by pama.
The topic has been locked.

Re: Invoice does not contain any items (products) 11 years, 10 months ago #31406

  • media
  • OFFLINE
  • Media-Service-Essen
  • Posts: 13
Hello,

i switched to TinyMCE and disabled "Use HTML Tidy". Mentioned Code has gone now when looking at it within the component (html modus editor).

But still the same. Even if i restore the invoice template. Then i disabled all Editors. And deleted JCE with plugins. Still the same.

Debug output still shows the code you mentioned before. The same code after all steps as described.

This is the code with debug function:

---------------------------------------
Header Layout:
---------------------------------------
Media-Service-Essen | Treibweg 18 | 45277 Essen | Germany 	
---------------------------------------
Header HTML Code:
---------------------------------------
<table style="width: 100%;" border="0">
<tbody>
<tr>
<td style="font-size:75%" width="60%">
Media-Service-Essen | Treibweg 18 | 45277 Essen | Germany</td>
<td width="40%" align="right"><img src="/images/stories/virtuemart/vendor/media-service-essen.jpg"/></td>
</tr>
</tbody>
</table>
 
---------------------------------------
Body Layout:
---------------------------------------
 
 
Rechnungsadresse:
Herr Hans Mustermann
Mustergasse 1
12345 Musterstadt
Germany
 
 
RECHNUNG 11-0004
 
Rechnungsdatum: 	02.07.2012
Zahlungsart: 	Vorkasse
Variable Symbol: 	52
	Mng. 	Art.Nr. 	Bezeichnung 	Preis 	Steuersatz 	MwSt. 	Steuer 	Zw.Summe
	1 pcs 	SUP-000001 	Support und Hilfe
	41,18 	41,18 	19% 	7,82 	49,00 €
			Versand und Bearbeitungsgebühr
Kostenloser Versand: Kostenloser Versand als Download.
 
	Zw.Summe Steuer
 
 
		41,18 	19% 	7,82 	49,00 €
 
 
	Zw.Summe: 	41,18 		7,82 	49,00 €
 
 
	Gesamt: 				49,00 €
---------------------------------------
Body HTML Code:
---------------------------------------
<table style="width: 100%;" border="0">
<tbody>
<tr>
<td><br /><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body>
 
</body>
</html><br />
<table style="width: 100%;" border="0">
<tbody>
<tr>
<td width="50%" valign="top">
<strong>Rechnungsadresse:</strong><br />
Herr Hans Mustermann<br />
Mustergasse 1<br />
12345 Musterstadt<br />
Germany<br /></td>
<td width="50%" valign="top"><br /></td>
</tr>
</tbody>
</table>
<br />
<table style="width: 100%;" border="0">
<tbody>
<tr>
<td width="50%" valign="middle">
<h1>RECHNUNG 11-0004</h1>
</td>
<td width="50%" align="right">
<table width="100%"><tr><td align="right" width="60%">Rechnungsdatum: </td><td align="right" width="40%">02.07.2012</td></tr>
<tr><td align="right" width="60%">Zahlungsart: </td><td align="right" width="40%">Vorkasse</td></tr>
<tr><td align="right" width="60%">Variable Symbol: </td><td align="right" width="40%">52</td></tr></table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table style="table-layout:fixed;width:100%" >
<thead>
<tr nobr="true"><td width="1%"><span></span></td>
<td align="left" width="5%">Mng.</td>
<td align="left" width="9%">Art.Nr.</td>
<td align="left" width="33%">Bezeichnung</td>
<td align="right" width="9%">Preis</td>
<td align="right" width="9%">Steuersatz</td>
<td align="right" width="9%">MwSt.</td>
<td align="right" width="9%">Steuer</td>
<td align="right" width="14%">Zw.Summe</td>
</tr>
<tr nobr="true"><td width="100%" colspan="9"><hr></td></tr>
</thead>
<tbody>
<tr nobr="true"><td width="1%"><span></span></td>
<td align="left" width="5%">1 pcs</td>
<td align="left" width="9%">SUP-000001</td>
<td align="left" width="33%">Support und Hilfe<div style="font-size:70%;text-align:left"></div></td>
<td align="right" width="9%">41,18 </td>
<td align="right" width="9%">41,18 </td>
<td align="right" width="9%">19%</td>
<td align="right" width="9%">7,82 </td>
<td align="right" width="14%">49,00 €</td>
</tr>
<tr nobr="true"><td width="1%"><span></span></td>
<td align="left" width="5%"></td>
<td align="left" width="9%"></td>
<td align="left" width="33%">Versand und Bearbeitungsgebühr<div style="font-size:70%;text-align:left">Kostenloser Versand: Kostenloser Versand als Download.</div></td>
<td align="right" width="9%"></td>
<td align="right" width="9%"></td>
<td align="right" width="9%"></td>
<td align="right" width="9%"></td>
<td align="right" width="14%"></td>
</tr>
</tbody>
<tfoot>
<tr nobr="true"><td colspan="4"></td><td colspan="5">Zw.Summe Steuer</td></tr>
<tr nobr="true"><td colspan="4"></td><td colspan="5"><hr></td></tr>
<tr nobr="true"><td width="1%"><span></span></td>
<td align="left" width="5%"></td>
<td align="left" width="9%"></td>
<td align="left" width="33%"><div style="font-size:70%;text-align:left"></div></td>
<td align="right" width="9%"></td>
<td align="right" width="9%">41,18 </td>
<td align="right" width="9%">19%</td>
<td align="right" width="9%">7,82 </td>
<td align="right" width="14%">49,00 €</td>
</tr>
<tr nobr="true"><td colspan="4"></td><td colspan="5"><hr></td></tr>
<tr nobr="true"><td width="1%"><span></span></td>
<td align="left" width="5%"></td>
<td align="left" width="9%"></td>
<td align="left" width="33%"><div style="font-size:70%;text-align:left"></div></td>
<td align="left" width="9%">Zw.Summe:</td>
<td align="right" width="9%">41,18 </td>
<td align="right" width="9%"></td>
<td align="right" width="9%">7,82 </td>
<td align="right" width="14%">49,00 €</td>
</tr>
<tr nobr="true"><td colspan="4"></td><td colspan="5"><hr></td></tr>
<tr nobr="true"><td width="1%"><span></span></td>
<td align="left" width="5%"></td>
<td align="left" width="9%"></td>
<td align="left" width="33%"><div style="font-size:70%;text-align:left"></div></td>
<td align="left" width="9%"><b>Gesamt:</b></td>
<td align="right" width="9%"></td>
<td align="right" width="9%"></td>
<td align="right" width="9%"></td>
<td align="right" width="14%"><b>49,00 €</b></td>
</tr>
</tfoot>
</table><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body>
 
</body>
</html>
 
Notice: Undefined index: cols in /homepages/xx/xxxxxxxxxx/htdocs/xxxxxxxxxx/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 22845
 
Notice: Undefined index: cols in /homepages/xx/xxxxxxxxxx/htdocs/xxxxxxxxxx/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 22847
 
Warning: Division by zero in /homepages/xx/xxxxxxxxxx/htdocs/xxxxxxxxxx/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 22847
 
Notice: Undefined index: cols in /homepages/xx/xxxxxxxxxx/htdocs/xxxxxxxxxx/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 22849
 
Warning: array_fill() [function.array-fill]: Number of elements must be positive in /homepages/xx/xxxxxxxxxx/htdocs/xxxxxxxxxx/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 22849
---------------------------------------
Footer Layout:
---------------------------------------
 
Media-Service-Essen
Treibweg 18
45277 Essen
Germany
http://shop.media-service-essen.de 		
Dieses Dokument wurde mit Hilfe von ARTIO VM Invoice - VirtueMart PDF Rechnungserstellung erstellt.
http://www.artio.net/virtuemart-tools/vm-invoice-generator
---------------------------------------
Footer HTML Code:
---------------------------------------
<p>
<table style="background-color: #F0F0F0; font-size: 80%;" cellpadding="8"><tr>
<td>Media-Service-Essen<br />Treibweg 18<br />45277 Essen<br />Germany<br />http://shop.media-service-essen.de
</td>
<td>
</td>
<td>
</td>
</tr></table></p>
<div style="text-align:center"></div>
<div style="text-align:center">
<div style="font-size: 70%; text-align: center;">Dieses Dokument wurde mit Hilfe von <a href="http://www.artio.net/virtuemart-tools/vm-invoice-generator">ARTIO VM Invoice</a> - VirtueMart PDF Rechnungserstellung erstellt.<br /><a href="http://www.artio.net/virtuemart-tools/vm-invoice-generator">http://www.artio.net/virtuemart-tools/vm-invoice-generator</a></div></div>
Media-Service-Essen, Online & Offline Services. Visit me on www.media-service-essen.de
The topic has been locked.

Re: Invoice does not contain any items (products) 11 years, 10 months ago #31457

  • media
  • OFFLINE
  • Media-Service-Essen
  • Posts: 13
Do you have any further Idea? I am trying since two weeks. And i have no more Idea what do do.

Thank you. Regards.
Michael
Media-Service-Essen, Online & Offline Services. Visit me on www.media-service-essen.de
The topic has been locked.

Re: Invoice does not contain any items (products) 11 years, 10 months ago #31505

  • pama
  • OFFLINE
  • Posts: 489
Hello. Can you send me temporary admin access to you site to This e-mail address is being protected from spambots. You need JavaScript enabled to view it ? It seems we must check problem on place.
ARTIO Support Team
The topic has been locked.

Re: Invoice does not contain any items (products) 11 years, 10 months ago #31560

  • media
  • OFFLINE
  • Media-Service-Essen
  • Posts: 13
Thank you pama. Just sent you the access data for admin and ftp.
Media-Service-Essen, Online & Offline Services. Visit me on www.media-service-essen.de
The topic has been locked.
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