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Pdf misses billing details *VERY IMPORTANT*
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TOPIC: Pdf misses billing details *VERY IMPORTANT*

Pdf misses billing details *VERY IMPORTANT* 11 years, 11 months ago #30382

Hi,

in new orders the pdf Details are wrong.
The whole amount and Discount code and so on is missing. It seems as if the pdf is created wrong and only the first lines appear.
Settings are (as far as i can see) correct.

Please help ASAP in this very urgent matter as I am not able to print invoices!

Regards

Fritz
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Re: Pdf misses billing details *VERY IMPORTANT* 11 years, 11 months ago #30414

  • pama
  • OFFLINE
  • Posts: 489
Hello. If it is due to product attributes (if PDF is blank after first product that contain attributues), that is bug. Bug is solved by new version released now.

If is not that case, please, provide screenshot or PDF file and your Joomla, VM Invoice and VirtueMart versions.
ARTIO Support Team
Last Edit: 11 years, 11 months ago by pama.
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Re: Pdf misses billing details *VERY IMPORTANT* 11 years, 11 months ago #30417

Did not work. I added the invoice that was created in a wrong way.

I am on your VM Invoice version from today (2.0.10), Joomla 2.5 and VM 2.0.6.

Really a big thanks for your help. I am in really big trouble with that problem
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Re: Pdf misses billing details *VERY IMPORTANT* 11 years, 11 months ago #30418

Here the Screenshot
Attachments:
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Re: Pdf misses billing details *VERY IMPORTANT* 11 years, 11 months ago #30419

Btw the "printing view" under VM works as it should and has all the details.

After dozens of tests I found out, that it works if I restore to system defaults BUT only till the next order comes in. After that I have the same problem again. Then restoring again... then next order... an here is my problem again.
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Re: Pdf misses billing details *VERY IMPORTANT* 11 years, 11 months ago #30422

I found out, that there is a relation to the safe path.

I just tried to leave that path empty and tested again. Now pfd are created.
Instead of that I get a warning message from the system that the safe part is empty but important... bla bla bla.

However. I can live with that for the moment. Maybe this is a help for someone.

If anybody can solve this problem (not by tricking like me) I would be really happy about an answer.

Regards

Fritz
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