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Wrong Customer Info Extra Fields
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PDF Invoice generator and editor for Joomla and VirtueMart.

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TOPIC: Wrong Customer Info Extra Fields

Wrong Customer Info Extra Fields 8 years, 6 months ago #20344

Hi, i would like to signal an error in the Customer Info Extra Fields query:
On every invoice in backend, the customer extra fields are not the customer's fields but mine, ie. my VAT number.
Could you please correct this ?
Last Edit: 8 years, 6 months ago by dspasso.
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Re: Wrong Customer Info Extra Fields 8 years, 5 months ago #20432

  • jaku
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  • Posts: 2697
That must be a misunderstanding. Those are not a "customer extra fields", but "invoice extra fields".

That is, more info shown on the invoice, that however relate to shopkeeper, such as his account information, etc.
ARTIO Support Team
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Re: Wrong Customer Info Extra Fields 8 years, 5 months ago #20449

No, i am not talking about the shopkeeper infos (available in the "fields" menu) but the "Customer Info Extra Fields" in the "Configuration" menu:

fields.jpg


Those fields that appear just under the customer adress on the invoice.
But they are extracted from the curent user table, the shopkeeper. So the invoice is wrong.

Am I clear ? Can you reproduce that ? It's a huge problem for thos like me who bought this component to display also the customer's VAT number on the invoice, or ie. the customer's phone number on the delivery note.
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Re: Wrong Customer Info Extra Fields 8 years, 5 months ago #20490

  • jaku
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  • Posts: 2697
Hello,

ok, we are clear on what fields you now talk about.
But I do not understand, how these values would be loaded from shopkeeper data tables.

These fields are always loaded from VirtueMart user info table, so these are values given by customers. We use those ourselves.
ARTIO Support Team
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Re: Wrong Customer Info Extra Fields 8 years, 5 months ago #20598

Hi ! Upgrade to 1.4.5 solves the problem ! thx !
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Re: Wrong Customer Info Extra Fields 8 years, 4 months ago #21584

  • jaku
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  • Posts: 2697
It works for both.
If the value is in the shopper info in VirtueMart table, it will show up.
ARTIO Support Team
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