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emo
Hello. So you have two different shipping methods in VM, one for normal and one for "free shipping"? (with order minimal/maximal value set up). Or it is one shipping method? Thanks.
shipping free
Category: Customer Support
emo
Hello. We tried some test orders. When is "free shipping" added to shipment name? It is done by VirtueMart or it is inside name of shipping method? We need to probably see how is your shipment set-up, because we don't know where this "free shipping" added to order info. When you do order from VM front-end and open native VM order (or check e-mail to vendor/customer), "free shipping" is displayed there? Thanks.
shipping free
Category: Customer Support
emo
Hello. We are sorry for the problem. Can you please, provide us what shipping plugin do you use? Also your VirtueMart version. Thanks much. We will look into it.
shipping free
Category: Customer Support
emo
Hello. Plugin you are using is displaying PDF of native VirtueMart invoices? In that case it is incompatibility of that plugin with VM, you should check newer version. If it is connected with VM Invoice, please, provide link to this plugin. Thanks.
Can not view a pdf i ...
Category: Customer Support
emo
Hello.

1. VM Invoice defaultly does not disable VM e-mails or native invoices. Here is answer how to do that:
www.artio.net/faqs/vm-invoice/how-to-dis...e-mails-and-invoices

2. Yes, we offer fully customizable HTML template.

3. We try to maintain backward compatibility for older versions of VirtueMart, but it is not 100% guaranted. With 2.0.22 it will probably work, but may happen slight unexpected errors. We can fix that for you, if you encounter them. But it is recommanded to use always newest version of VM.
Custom Template
Category: Pre-sale Questions
emo
Hello. Pending is "P", Cancelled "X" and Refunded "R".
manual order entry, ...
Category: Customer Support
emo
Hello. Do you have newest version of VM Invoice? We improved stock handling also for VM1 some versions ago.
It should work, but item must not be in status "pending", "cancelled" or "refunded" (these are "in stock" statuses). Every other status is "outside stock".
manual order entry, ...
Category: Customer Support
emo
Hello. So you are not getting any e-mails and in invoice list are green checkmarks? Or there are red crosses? Do you receive also other e-mails sent by Joomla? Also in automatic mode are sent only orders that were modified in last 24 hours (it is prevention of massive sending for example when you install vm invoice or import old orders), so that may be cause of problem. If you open and save some order, it may be sent then automatically.
If none of this is solution, best would be if you send us your admin credentials to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. along with link to this topic. Thanks.
Automatic Invoice an ...
Category: Customer Support
emo
Hello. Currently we translate automatically everything possible from VirtueMart and language strings. You want certain blocks of text be different for every language? We added this option to latest 2.0.38 release, when you can use conditional blocks in template, like that:

{if document_language == "fr-FR"} this is french text {/if}
{if document_language == "de-DE"} this is german text {/if}

As for document language, defaultly it is generated in "order language" field, that was added in some VirtueMart version ago. See related settings in VM Invoice => Global Configuratipon => Page Appearance.

Edit: When you use in template

[SOME_LAGUAGE_STRING:com_componentname]

, Joomla translation files will be used for translation of this string. Defaultly that function is used for various captions on invoice, but you can specify your own (for example by using Joomla Language Override function)
vm invoice translati ...
Category: Customer Support
emo
Hi, ah, I was thinking that. You must edit condition branch below for VM1. Like that

else
$db->setQuery('SELECT `product_id` AS `id`,`product_name`, `product_sku`, product_in_stock
FROM `#__vm_product`
WHERE `product_name` LIKE ' . $db->Quote('%' . $filter . '%').' OR `product_sku` LIKE ' . $db->Quote('%' . $filter . '%')
.' OR `product_barcode` = ' . $db->Quote($filter).' OR `product_isbn` = ' . $db->Quote($filter), 0, 50);
How to modify produc ...
Category: Customer Support
emo
You can, thanks. Does this happen for all custom fields?
No custom fields in ...
Category: Customer Support
emo
Hello. Version with "%" placeholders needs LIKE clause, not =.
What is your version of VM? And can you confirm that these two columns product_isbn and product_barcode are really in virtuemart *_products table? Thanks.

Edit: you can try to enable Joomla system debug and error reporting to Maximum, so you can see if there are some SQL errors in ajax search.
How to modify produc ...
Category: Customer Support
emo
Ah. Sorry. One dot on end.

It should be

WHERE '.implode(' OR ', $wheres).' OR p.`product_sku` LIKE ' . $db->Quote('%'.$filter.'%').' OR p.`product_barcode` = ' . $db->Quote($filter).' OR p.`product_isbn` = ' . $db->Quote($filter), 0, 50);
How to modify produc ...
Category: Customer Support
emo
Hello. Do you use native VM custom fields or some plugin ones? Also, where do you see message "Couldn't find custom field #xxxxx"? Thanks.
No custom fields in ...
Category: Customer Support
emo
You can put there

instead

WHERE '.implode(' OR ', $wheres).' OR p.`product_sku` LIKE ' . $db->Quote('%'.$filter.'%'),0,50);

put

WHERE '.implode(' OR ', $wheres).' OR p.`product_sku` LIKE ' . $db->Quote('%'.$filter.'%').' OR p.`product_barcode` =' . $db->Quote($filter).' OR p.`product_isbn` =' . $db->Quote($filter). ,0,50);

If you put database index on those two fields (e.g. by phpmyadmin), search will be faster.
How to modify produc ...
Category: Customer Support
emo
Hello. What column do you want to use?

product search is defined in administrator/components/com_vminvoice/helpers/getter.php
in function
getAjaxProductList

Currently there is searched by product name (all languages) and SKU.
How to modify produc ...
Category: Customer Support
emo
Hello. That is correct, we don't have in info to fill in in Book It. We can add some info to fill in in next versions, but currently you can:

- Turn on Debug Mode in Technical Config
- Open some invoice and find HTML code with whole "Extra fields" block. It its table that starts with "<table style="background-color: XXXXX; font-size: 80%%;width:100%%" cellpadding="8">"
- Copy this table and insert it directly into your template instead of {extra_fields} tag.
- Insert address you want into first <td> </td>
Adress of the shop i ...
Category: Customer Support
emo
Hello. From which version did you upgrade? Also, what is your version of Joomla and VirtueMart? Do you mean customer extra fields or product custom fields? Thanks.
No custom fields in ...
Category: Customer Support
emo
Hello. Of course, you can enter any text you want to "PDF End Note" ("Fields" menu item) or directly into template.

Edit: if you want to force some text into next page, it is possible by supplying

<br pagebreak="true"/>

before. See. stackoverflow.com/questions/1605860/manual-page-break-in-tcpdf
general conditions o ...
Category: Pre-sale Questions
emo
Well, it is different debug than Joomla's. In next version we will disable it for front-end and for plugin runs..
vm invoice debug on, ...
Category: Customer Support
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