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Upgrade from FusionCharts free version
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Support forum for users using free edition of this product. These forums are mainly for mutual help between users.

Please note that due to our capacity limitations, we do not monitor these forums regularly.
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TOPIC: Upgrade from FusionCharts free version

Upgrade from FusionCharts free version 7 years, 3 months ago #39802

First of all, i couldn´t post this message at the customer support forum.
I just bought the Fusion Charts extension in the User version. Can you tell how to upgrade from FusionCharts free version? I already create some charts and i don´t want to loose them. Tried to installed the extension and gives me a message that another component (free version) is installed in that directory.
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Re: Upgrade from FusionCharts free version 7 years, 3 months ago #39808

  • maju
  • OFFLINE
  • Posts: 1108
Hello,

Your account has no orders. For this reason you can not use Customer Support Forum.
Free version and Paid version of Fusion Charts are not compatible. Both of them use completely different type of graphs. If you need to transfer old charts to paid component then we can offer you custom paid support. If you are interested in, let us know on Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. (copy to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. ).
ARTIO Support Team
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Re: Upgrade from FusionCharts free version 7 years, 3 months ago #39826

Maybe should be publish on your site somewhere that the extesions free and paid are not compatible. Can you tell me then, what are the steps to make in order I uninstall succesfully the free version extension and start all over?
Thanks
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Re: Upgrade from FusionCharts free version 7 years, 3 months ago #39831

  • maju
  • OFFLINE
  • Posts: 1108
Easy way:
You can uninstall component in Extension -> Extension Manager -> Manage.
Then remove also database tables for artiofusioncharts.
Now it should be clear to install paid version.
ARTIO Support Team
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