Error wile open an invoice

Welcome, Guest

TOPIC: Error wile open an invoice

Error wile open an invoice 12 years, 5 months ago #25450

kruemelg OFFLINE Posts: 65	Hi got the following Error when I try to send oer open an invoice: TCPDF ERROR: [Image] Unable to get image: /kunden/84542_88339/webseiten/elzigi/tmp/VM%20Rechnungen/mska_f54d3467767ba82aa07eeb4cbc08b643 Please help Greetings Guido
	The topic has been locked.

Re: Error wile open an invoice 12 years, 5 months ago #25461

pprle
OFFLINE
Posts: 19

Hi,

The problem is weird as VM Invoice sends some DN and Invoices but some show:

TCPDF ERROR: [Image] Unable to get image: /tmp/VM%20Invoices/mska_d33eba11b102b149dbe44ceec8365ce2

Batch action is not possible neither.

Very very annoying as some customers are waiting their invoice urgently.

I cannot do anything about it myself and customers are angry...

Please help as quickly as possible,

Kind regards.

The topic has been locked.

Re: Error wile open an invoice 12 years, 5 months ago #25486

djrgr OFFLINE Posts: 65	Could it be the logo? You can check this by trying to go to configuration, >tab page appearance and then you should turn off the Show Logo option. This could fix the problem.
	The topic has been locked.

Re: Error wile open an invoice 12 years, 5 months ago #25488

kruemelg OFFLINE Posts: 65	About what pics are we talking?? I have 5 Invoices without problems... at the time only one where this fault! Were can I set the path? Greetings Guido
	The topic has been locked.

Re: Error wile open an invoice 12 years, 5 months ago #25490

djrgr OFFLINE Posts: 65	configuration, >tab invoice template Strange, have you also considered to purge your cache?
	Last Edit: 12 years, 5 months ago by djrgr. The topic has been locked.

Re: Error wile open an invoice 12 years, 5 months ago #25492

kruemelg OFFLINE Posts: 65	Hi, it was the Logo! I changed is now and it's working.... but before Updating I had no problems with that! Greetings Guido
	The topic has been locked.

Page:
1
2
3

ARTIO Forums

Support