ARTIO JoomSEF Paid Support

If you buy a paid JoomSEF version or extension from us, you will get a support in a form of having full access to our web-support service, e-mail support and support forums.

Using these support channels, our operators will try to advice you with problems during installation or running JoomSEF. However, please note that there is no guaranteed response time in such case. Also, our operators are not able to check every complicated case, where problems may depend on your site configuration, other components you have installed or custom hacks made by you or your software vendor.

If you still need help in such case, we however offer a paid support programme. Both for JoomSEF and Joomla! in general. Within this support programme, our admins are able to install the component on your server, solve the compatibility problems or conflicts with other components, advice you how to prevent duplicates, etc. The support is currently offered as hour based. This means you will pay for the amount of time the administrators will spent with your problem. In most cases, we can give you the time estimation in advance, however in more complex cases a short analysis of the problem may be needed first.

The price of support services is 35 EUR per hour and it may be purchased on-line or contact our operators first.

Bellow, we present a prices of most often required support services.

Most Often Required Support Services