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Please help VM invoice
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TOPIC: Please help VM invoice

Re: Please help VM invoice 10 years ago #43058

Hi,

We have just uninstalled your component.

If you release a new version I'll install it and give it a last try (even if it's really hard to go through all over again because it means a lot of time fixing template, logo, tags...)

For the vat in shipping we have tried all possible tax rules (of course the first try has be done with shipping + VatTax in VM setting)
But we'll try again after the new release.
Please let me know when because at the moment we have to make invoices manually outside VM


Thanks
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Re: Please help VM invoice 10 years ago #43059

  • pama
  • OFFLINE
  • Posts: 489
Hello. New version was released just now.
By the way, on uninstall database tables are not deleted, so you configuration will remain.
ARTIO Support Team
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Re: Please help VM invoice 10 years ago #43061

Hi,

on the old invoices the shipping + vat is correct now.
Also the calculations seem correct by now

We have now the problem that we can not make any change in the invoice config page.

When the try to save the changes in the invoice config. tab we have a 500 internal server error

the save page goes to:

/administrator/index.php

instead of:

/administrator/index.php?option=com_vminvoice&controller=config&type=invoice
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Re: Please help VM invoice 10 years ago #43073

I've tried to uninstall and reinstall the component but I get the same 500 error on saving changes on the invoice tab.

We don't get any error with all the other tabs (DN config - general config....)

Thanks for help.

Once we've solved we try not to upgrade VM if it' s not necessary
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Re: Please help VM invoice 10 years ago #43076

  • pama
  • OFFLINE
  • Posts: 489
Hello. What is the 500 error message? You can see more info on error when you enable Debug Mode in Joomla configuration and/or possibly set Error Reporting to Maximum in Joomla Server settings.
ARTIO Support Team
Last Edit: 10 years ago by pama.
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Re: Please help VM invoice 10 years ago #43082

The page opened is:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@sky-...net and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

-----
In the debug console We have only this error:

JROOT/administrator/language/it-IT/it-IT.com_vminvoice.ini : errore(i) alla(e) linea(e) 165, 463
JROOT/administrator/language/en-GB/en-GB.com_vminvoice.ini : errore(i) alla(e) linea(e) 434, 466
JROOT/language/it-IT/it-IT.com_vminvoice.ini : errore(i) alla(e) linea(e) 36

But it's present in all tabs, even where we don't have problems.


Thanks
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